Since Ramsey SmartTax is powered by our partner TaxSlayer, we encourage you to reach out to them directly if you encounter any issues. Their Support Team is fantastic, and they are always willing to assist.
To enable them to properly troubleshoot the issue, tell TaxSlayer that you are a SmartTax customer when you contact them. You can reach them via email at support@taxslayer.com or by giving them a call at 888-458-1112.