If your phone number is incorrect, or the verification code is being sent to a landline that cannot receive text messages, log in to your Ramsey SmartTax account using email verification instead.
Once you are logged in, you can update your contact information by selecting the profile icon in the upper right corner, followed by Settings, and Account settings.
If you need to update both phone and email information, please submit an Account Recovery Request, which will ensure you receive the emailed link for ID verification.
If you continue experiencing issues verifying your account, reach out to our Customer Success Team. We're here to help!